Last Updated: 23 November, 2025
Flyoxy (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services.
By accessing or using the Flyoxy website and web portal, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal details when you use our site or services:
- Name
- Email address
- Phone number
- Company information (if applicable)
- Address or location details
- Identification documents (if required for cargo handling)
- Any information you provide through forms, inquiries, or customer support
1.2 Cargo & Service-Related Information
- Cargo type, weight, dimensions
- Booking and shipment details
- Payment information (processed securely through third-party providers)
1.3 Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Cookies and tracking data
- Pages visited and time spent on the site
2. How We Use Your Information
We use the collected information to:
- Provide and manage logistics, cargo, and transportation services
- Process bookings and payments
- Communicate with you regarding updates, confirmations, or support
- Improve our website, services, and user experience
- Comply with aviation, safety, and government regulations
- Prevent fraud, unauthorized activities, or violations of our Terms
We do not sell, rent, or trade your personal data.
3. Cookies & Tracking Technologies
Flyoxy uses cookies and similar tools to:
- Improve website functionality
- Remember user preferences
- Analyze traffic and performance
- Personalize user experience
You may disable cookies through your browser settings, but certain features of the site may not function properly.
4. Sharing of Information
We may share your information with:
4.1 Service Providers & Partners
Trusted third parties that help us operate our business, such as:
- Cargo handlers and logistics partners
- Payment processors
- IT and hosting providers
- Customer support platforms
These partners are required to protect your data and use it only for service-related purposes.
4.2 Legal & Regulatory Authorities
We may share information when required by:
- Aviation and customs authorities
- Government regulations
- Court orders or legal processes
4.3 Business Transfers
If Flyoxy undergoes a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.
5. Data Protection & Security
We implement technical and administrative measures to safeguard your data, including:
- Encrypted connections (HTTPS)
- Secure servers and firewalls
- Limited access to personal data
- Regular security audits
However, no online transmission is 100% secure. We cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold
- Request corrections
- Request deletion (where applicable)
- Withdraw consent for marketing communications
- Restrict or object to certain data uses
To exercise any rights, please contact us using the information below.
7. Data Retention
We retain personal information only as long as necessary for:
- Providing our cargo and logistics services
- Legal and regulatory compliance
- Business record-keeping
When data is no longer needed, we securely delete or anonymize it.
8. External Links
Our website may contain links to third-party sites.
Flyoxy is not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our services are not targeted toward children under 13.
We do not knowingly collect information from children. If we discover such data, we will delete it promptly.
10. Updates to This Privacy Policy
Flyoxy may update this policy occasionally to reflect changes in our practices or laws.
The updated version will be posted on our website with a revised date.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact:
Flyoxy Aviation
Email: hello@flyoxyair.com
Phone: +880-1894-963-160
Address: House 8, Road 5, Sector 4, Uttara, Dhaka